We hope you love your Two Halves item, but if for any reason you’re not completely satisfied, we’re here to help.
Returns
If you’d like to return your item, you may do so within 14 days of receiving your order. To be eligible for a return:
- The item must be unused and in the same condition that you received it.
- It must also be in the original packaging.
To initiate a return, please email us at twohalvesjournal@gmail.com with your order number and reason for return. We’ll provide return instructions from there.
Refunds
Once we receive and inspect your returned item, we’ll notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days. Please note:
- Original shipping costs are non-refundable.
- You will be responsible for paying for your own return shipping.
Exchanges & Damaged Items
We only replace items if they are defective or damaged. If your item arrives damaged, please contact us within 7 days of receiving it, including photos if possible.
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